I give dozens of workshops, webinars, and conference keynotes each year. Which means I receive dozens of evaluation surveys each year. After my sessions, the clients who sponsored the workshop ask their participants to rate my session. Sometimes the satisfaction surveys are electronic. Other times, the satisfaction…
Most of the surveys I’ve designed, analyzed, and even taken have included a check-all-that-apply question. Today’s post includes three ideas for visualizing those survey questions and a bunch of transparency about my own mistakes along the way. The Survey Questions Last month I spoke with Harvard University graduate…
Let’s pretend you’re tracking whether friendly reminder messages bring in more responses to your survey. Can you spot the fatal flaw? See it? Go check out the x-axis. Where the heck are Days 5, 6, 7, 12, 13, 14, and 20? (This is where you…